Refund policy
Digital access is non-refundable.
We show the price and product before payment so members can make a clear choice.
Effective 31 August 2026 · Operated by Harbour House Funds (Pty) Ltd
Our rule
Subscription payments, research-unit purchases and Forecast Token purchases are non-refundable once payment is confirmed and the digital access or units are made available.
This rule does not exclude a refund, reversal or other remedy that applicable law gives you and does not allow us to exclude. We will also investigate a proven duplicate or incorrect charge and a verified failure to deliver the purchased digital product.
Cancellation is different from a refund
Cancelling a membership prevents the next recurring charge. It does not reverse the current payment, provide a prorated refund or shorten the period already purchased. You keep access until that paid period ends.
Report a payment problem
Email info@ipomegafund.com promptly with your account email, payment reference, date, amount and a short description. Never email a full card number, PIN, password or one-time password.
If a refund is legally required or approved for a duplicate, incorrect or undelivered purchase, it will be returned through the original payment provider and method. Provider and banking processing times may apply.